Learner Charter
First Polymer Training Skillnet (FPTS)
FPTS is committed to delivering a high-quality, inclusive and supportive learning experience. This Learner Charter outlines the shared responsibilities of FPTS and its learners to ensure a respectful, safe and productive learning environment.
Our Commitment to Equality, Diversity and Inclusion
FPTS is committed to equality of opportunity and fostering a culture of dignity, respect and inclusion. We do not tolerate discrimination on any grounds and are dedicated to providing an accessible learning environment for all learners.
FPTS Responsibilities
FPTS will:
- Provide clear, accurate and accessible information about programmes, policies, procedures and regulations
- Operate fair, transparent and equitable admissions processes
- Provide a safe, inclusive and appropriate environment for teaching and learning
- Offer appropriate learner supports, including reasonable accommodations where applicable
- Ensure learner representation through independent participation on the Academic Council
- Provide opportunities for learners to give feedback and contribute to quality improvement
- Operate fair, transparent and accessible Complaints and Appeals procedures (full details are outlined in the relevant policies) and are available on our website.
- Handle learner information in accordance with Data Protection legislation and maintain appropriate confidentiality. See our privacy statement here
Learner Responsibilities
As a registered learner of FPTS, you agree to:
- Familiarise yourself with and comply with relevant FPTS policies, regulations and procedures that are shared with you
- Actively engage with your programme of study, including attending scheduled sessions, meeting deadlines and participating fully in assessments
- Treat all staff, fellow learners, visitors and members of the wider community with dignity, fairness and respect
- Refrain from bullying, harassment, sexual harassment, discrimination or any behaviour that infringes the rights of others
- Follow all examination and assessment regulations
- Comply with disciplinary procedures where required
- Respect FPTS property, facilities and equipment, and the property of others
- Follow all health and safety requirements and reasonable instructions from FPTS staff
- Use digital platforms, social media and online learning tools responsibly and in a manner that does not bring FPTS into disrepute
- Keep your contact details up to date for the duration of your registration
Code of Conduct
FPTS expects learners to behave in a mature, responsible and honest manner that:
- Protects the safety, wellbeing and rights of others
- Maintains a positive and respectful learning environment
- Upholds the reputation and good name of FPTS
The following conduct is prohibited:
- Bullying, harassment, sexual harassment or discriminatory behaviour
- Unauthorised access to buildings or restricted areas
- Intentional or negligent damage to FPTS property
- Breach of examination regulations
- Misuse of facilities, equipment or digital platforms
- Alcohol consumption or substance misuse on FPTS premises
- Smoking or vaping inside FPTS buildings (restricted to designated areas only)
Learners may be held liable for damage to property and may face sanctions up to and including suspension or exclusion for serious breaches.
Personal Property
FPTS does not accept responsibility for personal property brought onto the premises. Vehicles and bicycles are parked at the owner’s risk. Any loss should be reported to FPTS staff.
Learner Voice
FPTS values learner feedback and encourages active participation in programme evaluation and quality enhancement processes. Learners have the opportunity to raise concerns, provide feedback and contribute to the continuous improvement of the learning experience.